Frequently Asked Questions

Due to the nature of our product, all products sold and distributed by Precious Skincare Shop are final sale and are not available for refund. Please choose carefully. If your products are damaged upon arrival, don’t hesitate to contact us so we can resolve the issue!
If you have any questions, please email us at precious@preciousskincareshop.com

Precious Skincare uses USPS as the shipping courier of choice. All shipping prices are automatically determined by United States Postal Service. After placing order processing and handling times for our business are 3-5 business days. This does not include Saturday/ Sunday or the holidays. 

Processing time is the time between when an order is placed by a customer and when the order is furfilled by our business. Order processing time: 3-5 business days Order Shipping time Priority or first class 1-3 days.

Yes, you can track your package using the tracking information from your shipment email. A tracking number will be provided to you in 3-5 business days after your order has been processed. 

All of Precious Skincare products are formulated to be safe for all skin types. We recommend you aplly a small amount patch test on skin before appling liberally. A allergy to ingredients is rare, but it does happen.Please note all of our ingredients are made with natural and organic ingredients products may contain nuts. Please consult with your doctor if you have concerns regarding the ingredients.

Body butters only contain butters and oils body lotions and creams contains water and lesser amount of oils. Body butters are solid based with a velvety smooth texture it remains solid until it melts down with body heat.

Yes the ingredients are safe to use as a deep hair conditioner or moisturizer, be advised the body butters are made with thick butter and oils and can be heavy on thin hair it benifits dry and thick hair. Avoid sensitive areas face and scalp.

Yes, all of Precious Skincare whipped body butters are 100% vegan.

Yes, all of Precious Skincare whipped butters are 100% vegan.